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SSFO is built for the people who drive Fixed Operations forward, leaders who want to run their departments with discipline and accountability; technicians and parts professionals who understand that quality, productivity, and profitability are built together; emerging advisors and department professionals preparing to earn the leadership seat; future General Managers developing the business acumen to lead an entire dealership; and decisionmakers looking for leadership talent with a clear operating philosophy. This isn't designed to simply be read. It's designed to be applied.

The Systems Behind

Elite Fixed Operations

I’m Steve Soto.

Here you will find the frameworks for people who drive fixed operation departments forward by design, not instinct.

About SSFO

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SSFO Articles Below

SSFO Article Edition 2
The Twenty Questions Behind Every Strong 1:1 in Fixed Ops.

SSFO Article Edition 3
The Complete Guide to Handling Service Advisor Objections

SSFO Article Edition 4
Leading a Fixed Ops Turnaround: The Belief, The First Day, and The First 90

SSFO Article Edition 5
The Revenue Already Sitting in Your CRM - Fact.

SSFO Article Library